Offices in Plymouth, MN and Sioux Falls, SD Phone: 800-298-9543

Hybrid Managed Services

Our Hybrid Managed Services leverage your resources with the efficiency of the Cloud, the expertise of our people and process, and the power of trusted technology solutions. Apply your team to the pressing challenges of your business. Let us worry about keeping your network, applications, and systems operating 24/7.

Our nimble, secure managed services range from monitoring (xMaaS), to system and data backup/recovery (xRaas), to fully managed infrastructure (xIaaS). Larger organizations that have already made significant investment in their IT infrastructure can improve their IT outcomes with targeted use of our team, process and focused managed service capabilities. Smaller organizations can quickly achieve scalability and maturity by utilizing Xigent’s complete Business Efficient Infrastructure managed service solutions. This breadth of services significantly improves IT outcomes and optimizes IT investments.

Can your business run reliably and efficiently at all times? Get on the path towards Business Efficient IT with our Hybrid Managed Services.

Our Hybrid Managed Services

Monitoring-as-a-Service (xMaaS)

Our xMaaS offering provides 24/7 monitoring of performance and availability of critical IT systems against documented service level metrics. The goal of monitoring is to pro-actively manage the IT environment rather than react to critical situations as they arise.

  • Identify and resolve issues before they become a problem
  • Improved system performance and user satisfaction
  • Improved system availability and reduce downtime

Recovery-as-a-Service (xRaaS)

Our xRaaS service delivers local and remote data and system recovery to protect your vital business information. Your data and applications are continually backed up. We utilize your existing technology investments and our secure data center for cost effective and reliable backup.

  • Increased availability of data and systems reducing downtime, cost, and risk
  • Automated and scheduled testing to ensure process and service level adherence
  • Meets compliance requirements

Infrastructure-as-a-Service (xIaaS)

Our xIaaS service is flexible and lets us manage and operate IT infrastructure resources either in your data center or in ours. Xigent offers a high performance virtual environment in “the Cloud”. Our scalable environment includes virtual server capacity, data storage, and network bandwidth within a highly secure Class 3 datacenter. We manage and operate your unique infrastructure in the most effective and efficient and secure manner possible.

  • More predictable costs, reducing Cap-ex and flattening Op-ex budgets
  • Scalable, on-demand computing: You only pay for the capabilities and service levels you need
  • Flexible infrastructure that adapts to your growing business requirements
  • Current technology, providing enhanced capabilities and reliable service
  • Quickly improved IT outcomes

Benefit From Business Efficient Infrastructure

As a key component in the Manage and Maintain phase our Hybrid Managed Services combine the strengths of your organization with ours to create an affordable, flexible, reliable, and secure infrastructure environment to meet your business requirements. Regardless of your IT investment, we can create a Business Efficient Infrastructure that optimizes your IT performance.


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