The effective management of IT assets and service contracts is a critical component of a Business Efficient IT (BEI) environment. Because it is commonly viewed as a non-urgent issue it ends up at the bottom of operational priority lists and results in some or all of the following:
-Excessive spending on IT assets and service contracts
-Greater risk of business disruptions
-Excessive management time spent on lower priority issues
Xigent has designed a family of IT asset management services to address these issues:
Xigent Asset Manager– a self service online IT asset management tool that enables you to manage your diverse IT asset portfolio in real-time with automated alerts about asset lifespan, service contract expiration and warranty agreements. Capabilities include:
Includes everything in the Essential package plus:
Asset Management– Xigent will review your organization’s IT environment along two dimensions:
Includes everything in the Enhanced and Essential packages plus:
Xigent IT Asset Management Service– Let Xigent take care of the ongoing management and tracking of IT assets. Capabilities include all of the self-service features plus:
*Xigent will automatically add all asset lifespan, service contract, and warranty agreement information for any assets purchased from Xigent. Products eligible for Asset Management must have a one-year warranty contract or maintenance contract and contain a serial number.
Xigent provides OEM solutions to ensure the appropriate service levels and cost for your business needs. Service options are available for most IT infrastructure manufactures including the companies below:
No Cost – The potential cost savings that result from effective IT asset management typically offset the expenses of both clean-up and ongoing asset management.
Additional business benefits:
Whether you choose to manage and maintain your IT assets yourself or have Xigent Solutions manage and maintain them for you, Xigent Solutions IT Asset Management Services will improve visibility into your IT services contracts and assets, save administrative expense, improve service levels, and put your company on the path toward BEI.